CarePaths Blog

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New Text/Voice Messaging; Fixed: Daily Monitoring Alerts

May 26, 2017 by Geoff Gray

1. New Text and Voice Messaging
You can now send notifications of new messages, new statements, or appointment reminders via email, text, or voice.
–Go to the patient chart > Messaging. On the notifications tab you can choose the type of notifications you want to send (email, text, voice) and where to send them.
–The notifications for new messages alerts states, “You have a new message in your inbox.”
–Statement alerts say, “You have a new account statement in your inbox.” Email alerts have a link to the patient portal log in.
–Appointment Reminders state, “You have an appointment with (name of provider) on (date) (time).”

2. Mobile Outcomes Daily Monitoring Fix
For those using mobile outcomes, we have fixed a problem that caused daily mobile alerts to fail.

New Developments in Mobile Outcomes

April 17, 2017 by Geoff Gray

We are evolving our mobile outcomes and monitoring app and we have brought in a research team headed by Bruce Wampold, Ph.D. (author of the Great Psychotherapy Debate) to help us in this ongoing effort. Initially his group will help us develop outcomes metrics (e.g. effect size statistics) and decision support alerts as to adequacy of response to treatment. Longer term we hope to assess the impact of providing daily monitoring on treatment outcomes, a prospect we find pretty exciting.

New features include the addition of two new assessment batteries: one for adult pain patients and the other for children. Clinicians can select from one of three batteries:
1) Adult (standard instruments are PHQ 9, GAD 7, and CAGE-AID);
2) Adult-Pain (standard instruments include the adult instruments as well as the MSPQ, The Modified Somatic Perception Questionnaire, and the Roland Morris Disability Questionnaire. The latter pain questionnaires are standard pain assessment instruments that assess the impact of pain on functioning and well being.
3) Child-Pediatric Symptom Questionnaire (PSC 17) and the SNAP IV. The PSC is a widely used, psychometrically sound, screening instrument for mental health problems in children. The SNAP IV is a brief (18 questions) psychometrically sound instrument for assessing ADHD symptoms in children and adolescents.

We have also added new features that enable more customized daily monitoring. Features include: 1) ability to sort daily monitoring questions by category, e.g. depression, anxiety, etc. This makes it easier to find and add questions. You will also be able to add your own custom questions to the categories and choose type of response options, (Yes/No or Almost Never/Almost Always).

You can also now enable/disable notifications for specific patients. Patients can opt out also.
A final new feature is the Import Demographics Function. You can now import demographics information to your Carepaths site.

From Our Community

"I have been in practice full or part time as a Psychologist for over 28 years. The CarePaths system is the most efficient system of record keeping, patient and practice management, authorization tracking, claims management, and billing that I have ever used. With the addition of features recently added to the system, my office will be nearly paperless. As I anticipate retiring in several years, the problem of record repository will not be a significant issue. The customer service at CarePaths is exceptional. Any processing difficulty is usually solved within a day. This system is head and shoulders an improvement over the two forms of proprietary practice management systems I used in the past."

~Patrick Quigley, PhD, LSAC

“I have used many systems and yours is a hidden gem! I really love the functionality, features, and layout!”

~Melissa D. Michel, MSCP, NCC, LPC

“The referral portal is a huge benefit. The Cleveland Clinic uses it to schedule next day appointments for us from the emergency department. It's worked wonderfully.”

~Cara Daily , Ph.D.

"I am a very satisfied user… and I would like to express my strong satisfaction with your product."

~Loren Andrews, LCSW