CarePaths EHR Affordable HIPAA & ONC-Certified Practice Management for Behavioral Health | Behavioral Health EHR Software / Practice Managment System / Therapy App

The Digital Front Door For Your Practice

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CarePaths Connect: Practice Building Re-Imagined

The Digital Front Door improves the patient experience, makes access to care easier and more convenient, makes running a practice less expensive, and enhances clinical outcomes.


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CarePaths Connect Features Overview (~1 min)

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What is the CarePaths Digital Front Door?

• A mobile app for patients that makes it dramatically easier for them to engage in behavioral treatment

• New patients setup accounts with demographic and insurance information, complete assessments, select therapists, and schedule initial sessions

• New and existing patients use app for secure teletherapy and text messaging, completing periodic assessments, scheduling sessions and making payments

• Reminders for appointments, payments and assessments delivered through the mobile app

• Integrates with CarePaths EHR

• Coming Soon

How Do Patients Get the Mobile App?

• Scanning QR code on clinician’s website or marketing materials links patients to the download

• Referring or receiving clinician can email or securely text a download invite link to patient

• Referrers with EHR interop capability (most physicians) can send automated referral that triggers a download invite for the patient

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How does CarePaths Digital Front Door enhance treatment?

• Clinicians can strengthen their connections with patients during interval before first appointment with secure text messaging

• Measurement Based Care is automated. Clinicians select the assessment protocol and patients are prompted to complete measures on app when due

• Clinicians monitor patients with automated assessments and support them between sessions with text messaging

What about getting paid?

• Insurance eligibility is automatically verified before each service

• With patient responsibility information from eligibility verification, payment can be collected at time of service

• Online payments can be collected before or after service

• Claims can be automatically submitted when service is complete shortening payment cycle

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FEATURES THAT YOU AND YOUR PATIENTS WILL LOVE

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Online Scheduling

View your therapist’s open appointment times right in the app

Book a time that works for you without having to call the office.

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New Patients Create Their Own Account

The Front Door’s digital intake lets patients enter demographic and financial information, and complete standardized assessments online before the clinical intake.

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Verify Insurance Eligibility

Patients enter their insurance information

Instant eligibility and benefit verification and patient financial responsibility

meets requirements for surprise billing rule

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Text Messaging With Clinician or Support Staff

Patients can use encrypted text messages to communicate with clinicians or support staff

Messages to clinicians are segregated from support messages

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Make Payments

Online payments via credit card, PayPal or direct debit

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Prompts for Appointments, Assessments and Payment

Alerts Remind Patients:

  • • Of upcoming appointments
  • • Of payments due
  • • To complete assessments

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Measurement Based Care

Standard Instruments to Monitor Patient Progress Is an Evidence Based Practice That:

  • • Improves psychotherapy outcomes
  • • Identifies patients who are not progressing and are at risk of a poor outcome

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