1. New Text and Voice Messaging
You can now send notifications of new messages, new statements, or appointment reminders via email, text, or voice.
–Go to the patient chart > Messaging. On the notifications tab you can choose the type of notifications you want to send (email, text, voice) and where to send them.
–The notifications for new messages alerts states, “You have a new message in your inbox.”
–Statement alerts say, “You have a new account statement in your inbox.” Email alerts have a link to the patient portal log in.
–Appointment Reminders state, “You have an appointment with (name of provider) on (date) (time).”
2. Mobile Outcomes Daily Monitoring Fix
For those using mobile outcomes, we have fixed a problem that caused daily mobile alerts to fail.
"I have been in practice full or part time as a Psychologist for over 28 years. The CarePaths system is the most efficient system of record keeping, patient and practice management, authorization tracking, claims management, and billing that I have ever used. With the addition of features recently added to the system, my office will be nearly paperless. As I anticipate retiring in several years, the problem of record repository will not be a significant issue. The customer service at CarePaths is exceptional. Any processing difficulty is usually solved within a day. This system is head and shoulders an improvement over the two forms of proprietary practice management systems I used in the past."
~Patrick Quigley, PhD, LSAC
“I have used many systems and yours is a hidden gem! I really love the functionality, features, and layout!”
~Melissa D. Michel, MSCP, NCC, LPC
“The referral portal is a huge benefit. The Cleveland Clinic uses it to schedule next day appointments for us from the emergency department. It's worked wonderfully.”
~Cara Daily , Ph.D.
"I am a very satisfied user… and I would like to express my strong satisfaction with your product."
~Loren Andrews, LCSW