CarePaths Blog

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New features: Auto-registration, Teletherapy upgrade, and more

November 6, 2017 by Geoff Gray

We continue to add features and make upgrades. Major new features that will be available as of Wednesday of this week include:

Patient Self Registration-Patients can set up their own accounts without the involvement of you or your front office staff! In addition, patients can fill out all needed paperwork, e.g. Notice of Privacy Practices, Office Policies, etc. Once the patient is registered, they can make an online appointment, if you choose to use that feature. Check the release notes for instructions on how to add a link for self-registration.

Teletherapy– Teletherapy has been simplified and upgraded. Now each patient has a dedicated room for teletherapy, (so no need to choose your patient from a drop down list.) All they do is click on the link to enter the room, then wait until it is time for the appointment. If you, the clinician, arrives before the patient, they will pop up as soon as they arrive. Other upgrades include cross browser compatibility (chrome, firefox, Safari, Edge.) Devices, such as IPAD, are supported. This means teletherapy will work with any browser, tablet or other device.
In the next few weeks we will be adding the ability to provide group conferences and messaging.

Face Sheet-There is now a face sheet for each patient. The face sheet includes Account, Clinical, Scheduling, Demographic, and Relationship information. See release notes for more information.

Full PDF of patient chart-You can now get a full PDF of a patient chart. To print off the chart, go to the patient chart—membership. At the bottom of the page click print chart. This will put a copy of the chart in the uploads section of the patient chart for printing or saving

Other enhancements—Check release notes.

CarePaths Is Growing!

September 21, 2017 by Geoff Gray

It has been an exciting year, so far, here at CarePaths. We hope you have had a chance to try out some of our new features. More are coming next month. Most of these features were suggested by our users and are designed to enhance clinical practice, help you run your office more efficiently and grow your practice. This growth was facilitated by new staff and research collaborators.

New Features

Recently Added:
  • Fax documents, monitor status and review sent faxes directly from the eRecord.
  • Precision Guided Care (mobile outcomes) enables clinician to monitor patient progress with standardized outcome measures and customized symptom ratings automatically delivered to patient’s smartphone or mobile device.
  • Secure Messaging including text messaging and automated text or voice appointment reminders
  • Security Upgrade including new login procedure that makes eRecord easier to accesses and more secure.

Coming this Fall:
  • Autoregistration will enable new patients to set up their own accounts and schedule appointments
  • New Facesheet, an easy access, printable document summarizing the most important clinical and financial information for each patient
  • Teletherapy upgrade including group sessions


We are also working on making our back end technology more robust—which is why you did not see any disruption as we weathered Hurricane Irma.

New Faces

New faces at CarePaths are strengthening our management, IT and research efforts. Julia Cai, our new chief operating officer, has a master’s in computer science from the University of Birmingham (UK), and a MBA from Duke University. She has held senior management positions at a number of companies, including GlaxoSmithKline. She has also received two awards for entrepreneurial leadership. IT staff additions include Tom Bryan who comes from Cisco Systems where he has led the technical architecture team. And, we are excited that Bruce Wampold PHD and Simon Goldberg PHD are collaborating with us on a research project to improve psychotherapy outcomes.

From Our Community

"I have been in practice full or part time as a Psychologist for over 28 years. The CarePaths system is the most efficient system of record keeping, patient and practice management, authorization tracking, claims management, and billing that I have ever used. With the addition of features recently added to the system, my office will be nearly paperless. As I anticipate retiring in several years, the problem of record repository will not be a significant issue. The customer service at CarePaths is exceptional. Any processing difficulty is usually solved within a day. This system is head and shoulders an improvement over the two forms of proprietary practice management systems I used in the past."

~Patrick Quigley, PhD, LSAC

“I have used many systems and yours is a hidden gem! I really love the functionality, features, and layout!”

~Melissa D. Michel, MSCP, NCC, LPC

“The referral portal is a huge benefit. The Cleveland Clinic uses it to schedule next day appointments for us from the emergency department. It's worked wonderfully.”

~Cara Daily , Ph.D.

"I am a very satisfied user… and I would like to express my strong satisfaction with your product."

~Loren Andrews, LCSW